Highways Customer Satisfaction Survey

If you are logged in, your account details will be linked to your survey responses. If you do not want your account details linked to your responses, please log out before starting the survey.   

We only collect the minimum information needed for understanding and improving the customer experience of reporting issues through FixMyStreet and receiving resolutions from Lincolnshire County Council.

Your information is only shared when necessary and legally allowed, and kept only as long as needed under our retention schedules. 

For more details on how we handle your data, see our privacy notice. 

0% answered

Reporting Process Experience (FMS)

Maximum 7 characters

0/7

Your report's reference number is a 7-digit number that can be found in email correspondence relating to your enquiry or near the top of your report if viewing in FixMyStreet (as shown in above image).
2.  

Please rate, on a scale of 1 to 5, how easy or difficult you found using FixMyStreet to report your issue.

* required
Please consider things like finding your location on the map, choosing the correct category, uploading photos, and submitting your report.
Ease to deal with
3.  

Please rate, on a scale of 1 to 5, how satisfied or dissatisfied you are with your overall experience of using FixMyStreet.

* required
Please consider things such as receiving update emails, seeing progress online, and signing in to your account (if applicable).
Service satisfaction