Lincolnshire County Council Privacy Notice
Who we are
Lincolnshire County Council is a public authority and is known as the "Controller" of the information that we collect about you. You can view the registration on the Information Commissioner’s Office website.
Lincolnshire County Council
Telephone: 01522 552222
Fax: 01522 516137
Mini-com: 01522 552055
We, Lincolnshire County Council, take our privacy obligations seriously and we have created this privacy notice to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.
Our collection, use and disclosure of your personal information is regulated by the European Union’s General Data Protection Regulation (‘GDPR’) and the Data Protection Act 2018.
This privacy notice covers the information we need to facilitate your use of our site. Some activities may gather information for other areas of Lincolnshire County Council and they may provide their own privacy notice where this is appropriate.
Data Protection Officer's contact details
You can contact our Data Protection Officer at DPO@lincolnshire.gov.uk.
You can also write using the postal address above. Please mark the envelope FAO: Data Protection Officer.
What personal information we collect
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.
Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.
The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.
We collect information about your usage of the site, such as pages visited, documents downloaded, etc.
How we use the information we collect
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives;
- and respond to enquiries and otherwise engage with stakeholders.
How we may collect your information
Your information is collected:
- directly from you when you sign up to this website and make use of this service.
Who we may share your information with
- Your data for signing up and using this website is only used by Lincolnshire County Council and Bang the Table who provide the site facilities.
- The service areas who create engagement activities for this site will inform you if any responses are to be shared with other parties.
How long we hold your information for
- We are required to retain your information for as long as is necessary, after which it will be securely destroyed.
- Retention periods can differ and will depend on various criteria including the purpose of processing, regulatory and legal requirements, and internal organisational need.
- We have retention schedules in place that set out in detail how long information will be held for.
How we protect your information
- We operate an information security management system which helps to protect your information. We do this by putting in place technical and organisational security measures designed to reduce the risk to your information through loss, theft, and unauthorised access.
- The information security management system is subject to constant review and independently audited.
- All staff are required to undertake regular data protection training and must comply with a variety of policies designed to keep your information secure.
Where your information is held
- Information in electronic format is held in the UK, and in some instances within the EEA where we use a cloud-based IT system for example.
- We also use limited IT services which are based outside of the EEA. In these circumstances we ensure adequate safeguards are in place to help protect your data and your data protection rights.
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
Your information rights
You have several rights in relation to the information that the council holds about you:
Access - You have the right to ask us for copies of your personal information.
Rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Erasure - You have the right to ask us to erase your personal information in certain circumstances.
Restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
Automated decisions and profiling – You have the right to prevent your information being processed and decisions being made about you solely by automated means (without any human involvement)
To view more information about your rights and when these might apply visit the Information Commissioner's website.
View our data protection information for more details about how to make a request to exercise your information rights.
If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.
In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
Information Commissioner's Office
You have the right to complain to the Information Commissioner’s Office (ICO) if you are not satisfied with the way that the council has handled your information.
The ICO is an independent body set up to uphold information rights in the United Kingdom. They can also provide advice and guidance and can be contacted through the Information Commisioner's website, via their helpline on 0303 123 1113 or in writing to:
Information Commissioner’s Office