Accessibility Statement

This website has been built by the team at Bang the Table Pty Ltd on behalf of Lincolnshire County Council.

Both Bang the Table Pty Ltd and Lincolnshire County Council want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader 

We’ve also made the website text as simple as possible to understand.

AbilityNet (External Link) has advice on making your device easier to use if you have a disability 

How accessible this website is

We monitor and audit Letstalk.lincolnshire.gov.uk using Silktide (External Link) to keep it accessible in line with WCAG 2.1 AA standards.

However, we know some parts of this website are not fully accessible:

  • some PowerBI dashboards are not responsive or fully accessible
  • some document attachments are not clearly written
  • some graphics and document attachments have poor colour contrast
  • some images do not have good alternative text 
  • some tables do not have good alternative text
  • some buttons are not correctly identified
  • where there is a change in language, screen reader may not detect the same
  • some documents are in Portable Document Format (PDF) and might not be accessible
  • content from participants might not be fully accessible. For example, images, documents, or tables do not have alternative text, the text might not be as simple as possible to understand. Due to website limitation, we are unable to edit participant content/responses to make them fully accessible.
  • maps are not operable via keyboard

How to request content in an accessible format

If you need information in a different format contact us (External Link) and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need (for example, audio recording, braille, British Sign Language (BSL) or large print, accessible PDF (Portable Document Format))

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find problems that are not listed on this page or think we are not meeting accessibility requirements, contact us (External Link) to let us know. 

Enforcement procedure

If you contact us with a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS) (External Link).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

Technical information about this website’s accessibility

Lincolnshire County Council is committed to making its websites accessible, as per the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • Some graphics have text in. This fails WCAG 2.1 success criterion 1.4.5 (Images of text). We plan to ensure all images are free from text by 30 September 2024
  • Formats and content provided directly by participants taking part in engagement activities (which we are unable to amend) such as:
    • images
    • graphics
    • documents 
    • lack of alternative text for images, graphics or documents

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of Lincolnshire County Council’s PDFs that we upload onto Let’s talk Lincolnshire are inaccessible and do not meet accessibility standards.

We are working towards replacing as many PDFs documents as possible with HTML web pages.

You can read more about the accessibility of our PDFs in our accessible documents statement (External Link).

Disproportionate burden

Some of our PDFs and PowerBI reports are not accessible but it would be a disproportionate burden to update, particularly those which are extremely long and used by a low number of people. 

What we’re doing to improve accessibility

  • We have reviewed and prioritised our documents. We aim to remediate those that are most used and are essential to providing our services.
  • We are raising awareness across the organisation of the accessibility requirements
  • We provide information to all staff to ensure that standards are maintained
  • We aim to make externally procured materials fully accessible. We will provide guidance to contractors
  • We are creating corporate reports as HTML rather than PDF where possible
  • We are converting to HTML (where possible) as documents come up for review

What we are doing to improve accessibility

We are using Silktide to continually identify and fix issues as they arise.

Preparation of this accessibility statement

This statement was prepared on 30 March 2023. It was reviewed on 29 November 2023 and will reviewed again on 30 November 2024.

This website was last tested on 3 June 2024. The test was carried out by Lincolnshire County Council. We use Silktide to test the website every seven days.