Highways Customer Satisfaction Survey

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We only collect the minimum information needed for understanding and improving the customer experience of reporting issues through FixMyStreet and receiving resolutions from Lincolnshire County Council.

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0% answered

Reporting Process Experience (FMS)

Reference number:

* required

Maximum 7 characters

0/7

Your report's reference number is a 7-digit number that can be found in email correspondence relating to your enquiry or near the top of your report if viewing in FixMyStreet (as shown in above image).

Please rate, on a scale of 1 to 5, how easy or difficult you found using FixMyStreet to report your issue.

* required

Please consider things like finding your location on the map, choosing the correct category, uploading photos, and submitting your report.

1 very difficult

2 difficult

3 neither easy or difficult

4 easy

5 very easy

Ease to deal with

Please rate, on a scale of 1 to 5, how satisfied or dissatisfied you are with your overall experience of using FixMyStreet.

* required

Please consider things such as receiving update emails, seeing progress online, and signing in to your account (if applicable).

1 very dissatisfied

2 dissatisfied

3 neither satisfied or dissatisfied

4 satisfied

5 very satisfied

Service satisfaction